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Product Fulfilment

Product fulfilment for fast-moving consumer brands

Unlike traditional logistics providers, J&J’s product fulfilment service is tailored to direct-to-consumer eCommerce brands across a range of industries and sectors.

We’ve worked with brands across fashion, cosmetics, supplements, toys, games, books, and so much more. Join a growing list of brands that are supercharging their growth.

Industries we serve

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Cosmetics & Beauty

We support a wide range of cosmetics & beauty brands with same-day shipping, online tracking, and batch control.

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Health & Supplements

Certified by the Soil Association, our warehouse is the ideal place to store and ship your products in a protective atmosphere.

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Pet & Animal Supplies

We handle it all, from cat flaps to dog leads, squeaky toys and animal supplements, accessories to food.

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Fashion

Grow your fashion brand’s success with speedy shipping, hassle-free returns, and seasonal forecast tools for perfect stock management.

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Electronics

Supercharge your business with our reliable fulfilment service, designed for electronics. Handled with care, always.

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Food & Drink

We prioritise careful handling, clean storage, and secure packaging for all consumable and perishable goods.

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Toys & Games

Our game plan is to ensure your customer orders arrive on time and in perfect condition, each and every time.

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Stationery & Gifts

We swiftly ship orders while ensuring flawless packaging – a perfect gift and unbeatable unboxing experience.

Other fulfilment services

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Homeware & Accessories

Give your homeware a new home in our state-of-the-art fulfilment facilities. From textiles and pillows to candles.

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Sports Accessories & Apparel

With our comprehensive services, you’ll save time, cut costs, and delight your customers across the world.

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Crowdfunding & Kickstarter

Ship your products to your backers worldwide. Enjoy ongoing fulfilment for successful crowdfunding campaigns.

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Luxury Goods

Our global fulfilment centres are equipped with 24/7 surveillance and restricted access areas to house precious luxury items safely and securely.

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CBD Oil

Precise batching and discreet packaging enhance customer experiences for CBD brands looking to grow their business.

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Organic Goods

With one of the world’s first Soil Association-certified warehouses, we’re the natural choice for organic brands.

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Subscription Boxes

Foster customer loyalty through swift shipping, online tracking, personalised packaging, and great unboxings.

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Books

Our book fulfilment service is designed to meet the demand of avid readers keen for their next exciting adventure.

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We’re building an international brand with a reputation for high-performance garments. We see J&J as an important partner in this global marketing strategy.

Andy Caughey

Co-founder

See how we’ve helped

We work with:

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Brands ready to scale

Those with proven products, established business models, and growing sales are a perfect fit.

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D2C sales

We specialise in D2C eCommerce fulfilment, rather than traditional pallet-based storage and distribution.

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300+ orders per month

We ease the operational challenges for brands currently processing, or on the verge of processing, over 300 orders per month.

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Light-weight products

We’re optimised for fast-moving consumer products that are smaller than a football and lighter than a laptop.

FAQs

The steps are inventory management, storage, order picking and packing, shipping, delivery, customer service and returns.

To put this into more perspective; first, you need to source the product. This involves finding a supplier who can provide you with the product at a good price point. Once you have found a supplier, you will need to order the products and have them shipped to your warehouse or storage facility. Next, you will need to pick and pack the orders, which means preparing them for shipping by packaging them up correctly. Finally, you will need to ship the orders out to your customers. Depending on your shipping method, this could involve taking the orders to the post office, shipping them through a private carrier, or using a fulfilment service. J&J provide you with the tools to handle every aspect of this product fulfilment process from order and inventory management to customer service and returns, making us an ideal choice for your business.

When choosing a fulfilment provider, it’s important to consider the size and scope of your business. Providers will typically charge based on the volume of orders processed or the weight of products shipped. It’s also important to make sure that the provider you choose has experience shipping to your target market.

eCommerce product fulfilment is the similar process of receiving, managing, and shipping orders for products, however, eCommerce refers exclusively to products purchased through a web-based storefront. eCommerce fulfilment providers offer a variety of services, including order management, warehousing, pick and pack, packing slips and labels, shipping options, and returns management.

The product fulfilment process is the set of operations and activities that need to be carried out to take a customer order and deliver the end product. It begins when an order is placed, and ends when the customer receives the product and is satisfied with it. In between, there are a number of steps that must be completed in order to ensure accuracy, quality, and customer satisfaction.

The first step is to receive the customer order. This can be done online, over the phone, or in person. Once the order is received, it must be entered into the system so that it can be processed. Many fulfilment providers have dedicated software to help manage these orders. After that, the products must be picked from inventory and prepared for shipping. This may involve packing them into boxes or assembling them if they are larger items. Then, they are shipped out to their final destinations. Once the customer has received their products, customer queries and returns management may also require attention as the final stage of the fulfilment process.

Fulfilling orders quickly and efficiently is essential for ensuring customer satisfaction. A company’s ability to meet customer demand is a major factor in determining its success or failure. Fulfilment centres must have the necessary resources to handle large volumes of orders while maintaining high levels of accuracy and quality control. Accurate and efficient product fulfilment will likely result in positive customer reviews and hopefully, repeat business.

Product fulfilment in its most basic form is the process of getting a product from the manufacturer to the customer. This can include shipping the product, handling returns and refunds, and dealing with any other customer service issues.

It’s important for a company to have a good fulfilment process in place so that they can get products to their customers in a timely manner and ensure that they’re happy with their purchase. A good fulfilment process also helps to reduce costs and minimize lost sales.

See

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the difference

for yourself

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Connect with a fulfilment expert to learn more about our agile onboarding and flexible plans.

We’ll discuss your current operations, growth ambitions, and the challenges standing in your way, so you can see more, know more, sell more, and grow more.

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