Read about the journey so far – our story, our mission, and our culture.
Learn more about the awards we’ve won and the recognition we’ve earned.
Here you’ll find the home of eCommerce tips, advice, news, and much more.
Explore exciting, global opportunities and find out more about what it’s like to work at J&J.
Learn more about our tried and tested, 5-step order fulfilment process.
Find out more about our global warehouses located across three continents.
Discover our award-winning order management software and warehouse management system.
Explore all of the ecommerce platform integrations we can plug into our software and systems.
Our business growth consultancy, built to help retailers grow on a global scale.
6 December 2024
One of the UK’s leading eCommerce fulfilment specialists, J&J® Global Fulfilment has announced its most successful Cyber Monday to date, achieving record-breaking order volumes and overwhelmingly positive feedback on service and KPIs. J&J® received 622,733 orders over the 2024 Black...
Read more28 November 2024
An innovative experiential concept designed to bring some of today’s most exciting eCommerce brands to physical retail.
Read more20 November 2024
As we edge closer to Peak, we caught up with our Head of UK Operations, Stuart Runchman, to ask him all about J&J’s Peak 2024 preparations and what it’s like to run a complex operation during the busiest time of...
Read more30 October 2024
J&J® Global Fulfilment, a leading eCommerce fulfilment specialist, has proudly announced the achievement of a major milestone – successfully fulfilling 30 million orders for its clients worldwide. This accomplishment highlights J&J’s commitment to leading the industry, investing in its customers...
Read more28 October 2024
J&J® Global Fulfilment, a leading eCommerce fulfilment specialist, has announced the results of its latest employee survey, which showcases overwhelmingly positive feedback and reinforces the company’s commitment to creating a welcoming and inclusive workplace. The purpose of the survey was...
Read more16 October 2024
Welcome to J&J’s Q2 Quarterly Round-Up, where we’re reflecting on the months of July, August, and September. This is the second update of this series, where we take you inside our UK Fulfilment Centre to update you on ongoing projects,...
Read more11 July 2024
J&J Global Fulfilment is continuing with its global expansion programme by launching a brand-new fulfilment centre location in Toronto, Canada.
Read more10 July 2024
Welcome to J&J’s Q1 Quarterly Round-Up. Each quarter, we’ll be taking you behind the scenes of our UK fulfilment centre, where we’ll shine a light on the latest updates, news, challenges, and projects.
Read more10 June 2024
Over the last several months, our tech team has been working hard to develop an exciting new update to ControlPort™. We’re pleased to announce Stock Pools, a new feature enabling smarter and more efficient inventory management for multichannel eCom brands. ...
Read more7 June 2024
Heard someone say “es-kay-you” or “skew”? Not sure what a SKU is and if you need one?
Read more16 January 2024
James and James reach a new milestone, topping off a record-breaking season of peak trading. On 10th January 2024, James and James Fulfilment, a leading provider of global eCommerce fulfilment services, officially announced the fulfilment of their 25 millionth order....
Read more12 December 2023
And in the blink of an eye, another Peak has come and gone! We wanted to take a moment to reflect on what turned out to be our biggest Peak season yet, for both us and our clients. We’re fully...
Read more12 October 2023
We’re just a few weeks away from the busiest time of the year for eCommerce businesses across the world. Peak 2023 is on track to be our – and our client’s – busiest Peak season yet, if our client’s forecasts...
Read more29 August 2023
TikTok Shop is taking the world by storm! TikTok Shop is on track for some pretty incredible growth. Here are some stats that illustrate why eCom brands should be using TikTok Shop in their omnichannel strategy. $20billion GMV target – TikTok...
Read more11 August 2023
Our official TikTok integration is now live! We’re pleased to share that we’ve built an out-of-the-box TikTok Shop integration, making it easier than ever for eCom brands to work with us to fulfil orders on TikTok Shop. With many of...
Read more8 August 2023
Weightlifters and Gym-goers Rejoice! Karta Bottle sells highly durable barbell jack water bottles that help weightlifters safely change their weights quicker and easier than ever before.
Read more2 August 2023
It’s been a long time coming, but we’re delighted to announce that our brand new Australian fulfilment centre is now open for business! Whether you’re an existing client or an eCommerce brand interested in eCommerce fulfilment in Australia, our teams...
Read more29 June 2023
We’re thrilled to announce that we’ve recently installed a new piece of infrastructure at our Northampton site, an Automated Parcel Sorter! Why we’ve made this investment This exciting new feature has been designed to significantly increase our throughput capacity, allowing...
Read more22 June 2023
Fulfilment centres are the backbone of contemporary eCommerce and logistics. Therefore businesses must strive to understand the distinction between fulfilment centres and warehouses to comprehend their crucial role. Fulfilment centres form the foundation for efficient order processing, inventory management, and...
Read more4 May 2023
In today’s Scale up story, we’re exploring the history of Rule 28, a high performance cycling apparel brand that’s backed by rigorous research and development.
Read more17 March 2023
Our Founder, James Hyde, sat down with the COO of Whites Beaconsfield, James Pryor, to discuss viral TikToks, international expansion, and plenty more besides. A brand new spin on the James and James formula!
Read more2 March 2023
Our Founder, James Hyde, recently sat down with Adam Prosser, Founder of Active Internet Marketing and Maximist, for an insightful discussion on how businesses can combine offline and online marketing strategies to greatly improve the customer experience.
Read more1 March 2023
As our technology continues to evolve, we thought we’d give you a quick update to some efficiency and quality of life improvements we’ve made recently. While we’re focusing on some small updates today, keep your eyes peeled for some much...
Read more23 February 2023
On 21 February 2023, faces new and old joined us at our Northampton HQ for two talks, networking, and a tour of our fulfilment centre.
Read more6 February 2023
What is a 3PL? A 3PL (or third-party-logistics) partner is an organisation that typically provides warehousing, fulfilment, transportation, and other forms of logistics support to retailers and eCommerce businesses. When a business starts to grow, day-to-day operations can quickly become...
Read more26 January 2023
Are you ready to take the plunge into entrepreneurship? Starting up and running a business is no easy task, and learning from others who have done it successfully will be key to your success. To help you build the skills...
Read more26 January 2023
What a way to start the New Year! An achievement over 10 years in the making, reaching 20 million orders fulfilled is something we only dreamed of all those years ago. It’s been an incredible journey up to this point,...
Read more20 January 2023
Growth starts with a mindset – the underlying attitude, belief, and outlook that shapes our decisions and informs our actions. Developing a growth mindset can set businesses up for success and provide a sturdy foundation for continuous improvement in an...
Read more16 January 2023
Whether you’re just starting out as an entrepreneur or you’ve already had a wealth of success, you’ve probably experienced feelings of self-doubt at various stages throughout your journey.
Read more9 January 2023
Here at James and James, we love to celebrate success stories.
Read more3 January 2023
eCommerce business owners work a lot. And when they’re not working, they’re travelling. And when they’re not working or travelling, they’re probably thinking about working or planning their next trip.
Read more5 December 2022
Despite a global economic downturn, Peak 2022 was our busiest yet. While we’re still processing high volumes, the rush is over and things are starting to slow down a little. Thanks to an enormous team effort from everyone across the...
Read more28 October 2022
There’s a lot of data about your business packed into ControlPort. While having access to the data is useful for clarity, the real benefits come from using the data to bolster the effectiveness of your inventory and shipping management. This,...
Read more27 October 2022
If you sell consumer electronics, keeping track of your inventory can be a challenge. With so many different types of products on the market, it’s important to have a system in place that will help you keep track of your...
Read more17 October 2022
Our wholesale orders update is live, and we’re super excited for you to see the improvements! We’ve made the process a lot more user-friendly, easier to follow, and added a bunch of new features to boot! Here’s what you can...
Read more14 October 2022
From scooping up an award from the Sunday Times to attending the eCommerce Expo in London, let us fill you in with some of the exciting stuff we’ve been up to over the last few weeks! An Award Earlier this...
Read more3 October 2022
Here at James and James, there’s been a lot going on over the last few months. We’ve rolled out a tonne of new updates for ControlPort, helping our clients to get even more use out of the platform, and further...
Read more2 August 2022
Simon met with Jacob from AVASK to shed some light on the many tax and accounting challenges that you’ll face when trying to grow your eCommerce business internationally.
Read more5 July 2022
In the first of what will now be a regular update on our roadmap, here is a honking binder full of changes that we’re either already working on, or is already in the pipeline for development this quarter. Wholesale orders...
Read more24 June 2022
At James and James, we continuously ask our clients for feedback so we can create a platform that works even better for them. We’d like to share a highly requested update to ControlPort; enhanced fraud control for our Shopify clients. ...
Read more23 June 2022
We’re thrilled to announce that we’ve been recognised by FEBE as one of the fastest growing founder-led companies in the UK. The FEBE Growth 100 recognises the achievements of fast growing, founder-led businesses across the country, and we’ve come in...
Read more17 May 2022
At James and James, we’re always looking for ways to improve. After receiving some constructive feedback from our clients, we agreed that there was room for improvement in the way we fulfil wholesale orders. So, we put our heads together,...
Read more28 April 2022
Sustainability is a tricky topic to get right. Sometimes the most eco-friendly packaging option is not an obvious choice, and can even damage a brand’s reputation if the customer isn’t educated on the matter.
Read more20 April 2022
In the pursuit of eCommerce success, James met with Simon Collin of SightMill to talk all things customer experience.
Read more19 April 2022
James met with Alex of Macfarlane Packaging to discuss what makes great eCommerce packaging.
Read more13 April 2022
Our founder, James Hyde, has been on a mission to meet with experts in their field, including customer service specialists, custom packaging wizards, digital marketing gurus, and many more, to learn and share practical tips on how to grow your business.
Read more6 April 2022
Tala has become a market leader in just over 2 years by providing sustainable women’s activewear and powerful influencer marketing.
Read more3 March 2022
We’re delighted to announce that James and James has featured yet again in the Financial Times’s FT1000: Fastest Growing Companies ranking, published this month!
Read more4 February 2022
Husband and wife Guy and Jo Schanschieff started selling reusable nappies from their garage in Northampton and now Bambino Mio are sold in more than 70 countries around the world.
Read more21 January 2022
We are thrilled to have been awarded the Employer of the Year Award at the Northamptonshire Business Excellence Awards 2021. The awards recognise exceptional businesses and business people based in Northampton, ranging from well-established global companies to exciting new ventures.
Read more5 January 2022
If you’re looking for a new fulfilment partner for your growing business, it’s important you ask the right questions.
Read more9 December 2021
We’re now in the aftermath of the Black Friday madness. This year, there was enormous potential for eCommerce businesses of any size to capitalise on the event if they kept their customers happy and coped well with the spike in sales.
Read more16 November 2021
Global Entrepreneurship Week was founded 13 years ago to celebrate and empower entrepreneurs in every country and community around the world, especially those who face barriers to launching their own businesses.
Read more16 November 2021
In a research study carried out by the Efficient Consumer Response (ECR) on inaccuracy in retailing, 60% of SKU records are likely to be wrong at any point in time, and when corrected, sales are uplifted by 6-8%.
Read more25 October 2021
Whilst there are obvious challenges for retailers looking to maximise the potential of an ever-growing online customer base during peak, to catastrophise and panic is as useful as making a brew in a chocolate teapot.
Read more20 October 2021
After a period of sustained growth, and as it considers greater international expansion plans, James and James announces Emma Dempsey as Chief Executive Officer - a proven leader with extensive experience in multi-site logistics.
Read more20 October 2021
James and James announces its partnership with international payments company, WorldFirst to offer dedicated fulfillment and payment services, and exclusive discounts that will help joint eCommerce clients maximize their global market opportunities.
Read more15 September 2021
James and James is exhibiting at this year's must-attend IRX/eDX 2021 which returns to the NEC, Birmingham, Wednesday 13 and Thursday 14 October. Plus, founder James Hyde will be taking to the main stage with two founders of incredibly successful online brands.
Read more18 August 2021
Black Friday to Cyber Monday, inarguably the biggest retail shopping event of the year, is just a few months away.
Read more9 August 2021
As seen by many on Dragons’ Den, entrepreneur Hanna Sillitoe launched a blog in 2015 which led to her publishing her first, best-selling book ‘Radiant’ in 2017. From there, she launched Radiant retreats, meal box deliveries, and her very own skincare range.
Read more29 July 2021
Continued growth by James and James Fulfilment has resulted in expanding its UK operations and business model into Europe (EU) to support clients’ eCommerce trading needs and cross-border expansion requirements.
Read more22 July 2021
It was 2013 when Alice Goldsmith and Georgie Parr set Dotty Dungarees off on a magical adventure.
Read more21 July 2021
You never know who you’ll inspire… As a business grows, its story grows, but it’s the original founder stories that play a huge role in inspiring the entrepreneurs of tomorrow.
Read more5 July 2021
In 2021, James and James Fulfillment hires 92 new staff, expands operations into its new Northampton-based fulfillment center and continues hiring.
Read more5 July 2021
Meet Eben Upton, the creator of Raspberry Pi, the Raspberry Pi-oneer, and apparently a man of extraordinary travel booking skills (the pandemic slowed that a little, but he does have a holiday to Disney World® booked…)
Read more14 June 2021
James and James features in Modern Retail's Guide to Fulfilment eBook on pages 10-11. The guide offers best-practice advice on how to increase the efficiency of your fulfilment and logistics operations.
Read more11 June 2021
Long queues and delivery delays have become part of the consumer experience over recent months as supply chains struggle to keep up with demand, but how long will consumer patience last?
Read more9 June 2021
The opportunity to introduce new customers to your products and position yourself as a ‘global brand’ can help create a strong standing within your market.
Read more1 June 2021
What role does logistics play in scaling up in a challenging eCommerce environment? James Hyde, CEO of James and James shares his fulfilment expertise and thoughts in a Q&A, published in The Times on 1 June 2021.
Read more4 May 2021
DC Thomson, one of the leading media organisations in the UK, has selected James and James Fulfilment as its outsourced fulfilment partner to increase visibility of its supply chain and drive direct-to-consumer sales.
Read more29 April 2021
A boom in businesses trading on digital marketplaces has underscored the need for local currency accounts, but what do companies need to consider as they go global? In 2020 and 2021, ecommerce has become more important than ever. With government enforced lockdowns keeping people...
Read more16 April 2021
Amazon is extremely powerful, but it can be a complicated marketplace for sellers. There’s a lot to navigate (particularly around rules and regulations) and many options to weigh up.
Read more12 April 2021
Our clocks have been adjusted to British Summer Time, Government guidelines are easing off – and the high street has dusted off the cobwebs and restocked its rails. Today marks the long-anticipated return of in-store shopping. Although the physical handling...
Read more15 March 2021
Is it true that moving to an outsourced fulfilment provider will cost you more than doing everything in-house?
Read more12 March 2021
While we’d be the first people to champion the benefits of outsourced fulfilment, we’re also transparent about the fact that it’s not for everyone.
Read more9 March 2021
Online demand is soaring but too many retailers are missing out on great opportunities due to one simple reason: fulfilment.
Read more4 March 2021
Lisa and Alana, Co-founders of The Gut Stuff, kindly recorded the video below especially for The Scale Up.
Read more4 March 2021
In this guest blog for The Scale Up, Daniel Perez Vidal, Director of food supplement store for the Ageless, shares what he believes to be the key drivers for the Cannabidiol (CBD) and food supplements today.
Read more3 March 2021
Lisa and Alana, The Mac Twins of The Gut Stuff, shed some light on how brands can successfully build an online community, just like they have, particularly on Instagram.
Read more1 March 2021
for the Ageless is a food supplement store that didn’t really start, or set out to be, a business at all.
Read more18 February 2021
Authors B. Joseph Pine II and James H. Gilmore first wrote about the ‘Experience Economy’ in 1998 – the concept of consumers seeking enjoyable brand experiences over products.
Read more17 February 2021
Wild By Nature is a Cannabidiol (CBD) oil brand founded in California by two Australians – Mr. Wilhelm David and Mr. Jeremy Creighton. The pair have built strong reputations in leading global corporations and growing critically acclaimed brands.
Read more29 January 2021
Bare Conductive is a London-based technology start-up, developing a platform of sensing technologies based around its electrically conductive paint and capacitive hardware. This platform is currently manifested through consumer-facing products and a select number of projects with industry partners.
Read more22 January 2021
In a study commissioned by global hygiene and health company Essity, more than a third of UK consumers said there is a need for brands and businesses to be more transparent about the sustainability of their products.
Read more1 January 2021
70% of UK retailers say that the US is a priority export destination, according to a recent Tamebay survey. While it’s fairly simple to set-up the commercial aspects of selling online to US consumers, handling the logistics is a bigger challenge.
Read more21 December 2020
For many of us, working from home has become our new reality. It’s always been a hot topic for HR profs, with widespread debates around productivity levels, inclusiveness, and lack of collaboration.
Read more21 December 2020
Dragons’ Den entrepreneur and skincare expert Hanna Sillitoe decided to develop her own natural skincare range after battling severe skin conditions when she was in her teens.
Read more7 December 2020
Starting out as a single product company, Tina Davies Professional has grown to become a go-to for accessible permanent cosmetics. Through the creation of game-changing products and sharing cutting-edge techniques, this brand is empowering Make-up Artists (MUAs) all over the globe.
Read more3 December 2020
James and James Fulfilment has ranked on the Sunday Times Virgin Atlantic Fast Track 100, following a year of accelerated growth. It's the second time the firm has joined the list of Britain's private companies with the fastest-growing sales.
Read more19 November 2020
Aged 10, Aasiyah Abdulsalam and her family, who are of Nigerian heritage, decided to move from the UK to Ireland. This was at a time when the country’s immigration policies changed, resulting in a wave of immigrants starting a new life in Ireland – but Black hairstylists were hard to come by.
Read more2 November 2020
PJ Scott and Eddie Latham first met while working at Play.com and, during this time, the pair identified that sales on online marketplaces, such as Amazon and eBay, were the fastest-growing of all retail outlets, which led them to create an opportunity for brands.
Read more29 October 2020
For decades, many areas of UK law have been obliged to comply with European regulations. In a matter of weeks, this obligation ends.
Read more20 October 2020
With eCommerce demand remaining high, James and James is set to continue its 2020 hiring spree, creating 125 seasonal and 15 permanent roles across its two sites on the Brackmills Industrial Estate, Northampton.
Read more8 October 2020
Having gone through this difficult experience, I also focused a lot of my attention on better understanding the benefits of omega-3 and the negative impact deficiencies can have on women’s mental health.
Read more25 September 2020
If you’re reading this, it’s probably because it’s nearing that time of the year when retailers like you are busy preparing for Black Friday/Cyber Monday (BFCM).
Read more26 August 2020
Brace yourselves! Something is going to happen. But what? There’s no doubting the fact that consumer spending habits and behaviours have changed as COVID-19 dominates our ‘new world’ (or, buzzword alert – ‘new normal’).
Read more26 August 2020
With everything feeling ‘a little up in the air’, it can be difficult to gauge what’s set to happen this peak. One thing’s for sure though, agility will be key.
Read more11 August 2020
Inspired by pop culture of the 80s and 90s, Dope Ropes was founded by two brothers – Keon and Kaz Ghaharian. Their jump rope brand has reached great heights, particularly during the Coronavirus lockdown, with consumers looking to increase their fitness from the comfort of their own homes.
Read more10 August 2020
In its 2019 annual report, British luxury brand Burberry revealed that ‘digital was the fastest-growing luxury sales channel in 2019, growing 22% versus previous year and representing 12% of all luxury sales’.
Read more16 July 2020
Smaller brands can now offer consumers best-in-class returns via James and James, including prepaid postage, access to 12,500 drop-off locations and full online tracking. UKK.Fashion is among the first to use the service.
Read more11 June 2020
James and James has migrated its ControlPort order fulfilment software to Amazon Web Services (AWS), enhancing speed, resilience and scalability. It joins brands like Graze and Zalando on the cloud platform.
Read more26 May 2020
James and James will increase its UK operational space sixfold, with a move to Liberty 196 – a new Prologis and Equation Properties facility close to its current HQ on Northampton's Brackmills Industrial Estate.
Read more21 April 2020
James and James has won a Queen’s Award for Enterprise in the field of International Trade, following a 1,700% increase in export revenues over the last five years. It’s the second time the company has received the accolade.
Read more16 March 2020
James and James has secured an £11 million investment from private equity investor LDC, part of Lloyds Banking Group. It will enable the firm to further enhance its software services and operating infrastructure.
Read more5 February 2020
Your online store is booming, your product range has expanded rapidly and you’re seeing hundreds of orders flooding in every day, but – have you got a firm handle on your stock control and inventory management?
Read more11 July 2019
What’s the difference? Our clients – online retailers – are able to deliver goods to customers worldwide and offer next-day delivery to all major cities. This is thanks to our network of fulfilment centres. Located on three continents, they use cutting-edge order fulfilment software and...
Read more1 March 2019
James and James has been ranked #736 on the FT1000 – the Financial Times’ list of Europe’s fastest-growing companies – for the second year running, thanks to its consistent growth in revenues and employee numbers.
Read more20 February 2019
The Parliamentary Review – an annual review of industry best practice, authored by ministers, business leaders and top journalists – has showcased James and James as a “best practice representative”.
Read more30 November 2018
James and James has joined the 22nd annual Sunday Times Virgin Atlantic Fast Track 100 – a league table, published this weekend, that ranks Britain’s private companies with the fastest-growing sales.
Read more23 March 2017
Inc. magazine has ranked James and James at 1,688 on its annual Inc. 5000 – a prestigious ranking of Europe's fastest-growing private companies. Many well-known names gained their first exposure on the list.
Read more21 April 2016
James and James has been awarded the Queen's Award for Enterprise in the field of Innovation, which is considered to be one of the UK’s highest accolades in business.
Read more
