Simple setup
Once you have access to ControlPort™, order management software, all you have to do is copy and paste your eBay URL, API key and password into our platform to get connected.
Our in-house Tech Team will test everything within 24 hours to get you up and running as soon as possible.
Same-day dispatch
Achieve the same pick, pack and direct-to-consumer shipping speeds as Amazon Prime, without the surprise fees. 98% of orders are despatched same-day, at 99.9% order accuracy.
Cost-effective shipping
We work with a vast network of carrier partners across the world, and our Carrier Team constantly negotiates the best rates so we can pass the cost-savings over to you.
Enhanced analytics
The real-time data and cloud-based dashboards that ControlPort™ provides can also help you identify fast and slow-selling lines, optimising your supply chain and reducing your costs.
Stock updated in real-time
When you send us your stock, we record the inventory levels in ControlPort™. The software then keeps these levels in sync across your eBay store and our facilities, helping you avoid stockouts.
Unlimited support
You’ll have unlimited access to our Client Services Team whether that’s over the phone or via our ticketing system.
And, if you ship over 1,000 orders per month, you’ll have your own Account Manager as your direct contact and strategic adviser.
Quick and easy 5 step process
ControlPort integrates with all major ecomm platforms for a single joined-up view of your business – in real-time, 24/7, globally. With a pre-built eBay integration, it makes eBay order fulfilment fast, accurate and simple.
Step 1
List your products
If you’re seeking fulfilment, you’ve probably done this already.
Step 2
Set up integration
Connect your shopping cart to our order fulfilment software, in just a few clicks.
Step 3
Ship your goods to J&J
Send your stock to any of our global fulfilment centres.
Step 4
Get total visibility
With eyes on everything, you can eliminate stockouts, cut wastage, and optimise costs.
Step 5
Leave the rest to us
We handle storing, picking, packing, shipping and returns, so you can drive business growth.
I probably started to save two to four hours per day at peak by not having to fulfil in-house. The time-saving element is so crucial for growth, allowing you to focus on the business more.
Keon Ghaharian
Co-founder
See how we’ve helpedCase Studies
Discover how we’ve helped our clients overcome fulfilment challenges, delight their customers and scale their businesses.
Frequently asked questions
If orders are made before 4PM, we’ll dispatch orders same-day. Orders made after 4PM will be dispatched the next business day.
There are, of course, many variables that affect growth.
That being said, at J&J, our clients grow 52% year-on-year on average.
Choosing the right eBay fulfilment partner is incredibly important, as you’ll be trusting them with a lot of responsibility.
You’ll want to work with an eBay fulfilment partner that has demonstrated experience picking and packing orders quickly and reliably, has a dedicated client support team, have the capacity to handle increased volume as you grow, and has a sophisticated inventory management platform that makes it easy for you to manage your inventory.
Hint: J&J do all of this and much more!
Take a look at our list of 19 questions to ask your fulfilment partner.
Outsourcing your eBay fulfilment to a 3PL has a range of great benefits. A lot of small to medium sized businesses mostly appreciate the time-saving aspect, allowing them to focus on other means of growing their business. Furthermore, it helps to relieve the growing pains, as 3PLs are optimised to handle high volumes of orders.
Additional advantages include convenience, the ability to expand into new territories, improvements to customer retention, access to industry expertise, enhanced omnichannel strategies, and much more.
eBay fulfilment is simple. You’ll list your products as normal on your eBay store, and then integrate your store with our inventory management system, ControlPort. It’s super-simple to do with our custom-built API, and our technical support team will be on hand to help you if any issues pop up.
Once the integration is complete, simply send your products to us, where we’ll store, pick, pack, and ship your eBay orders and even handle returns, too.
See
the difference
for yourself
Connect with a fulfilment expert to learn more about our agile onboarding and flexible plans.
We’ll discuss your current operations, growth ambitions, and the challenges standing in your way, so you can see more, know more, sell more, and grow more.