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A tailor-made solution
At J&J, we understand the importance of timely, reliable fulfilment for fashion brands. More so than other industries, fashion customers expect affordable next-day delivery and straightforward returns.
We’ve worked with fashion brands for over a decade, and our order fulfilment and returns management processes have been designed from the ground up for fast-moving, light-weight items like clothes.
And, with our proprietary platform, ControlPort™ you can ensure the needs of your customers are always met and consistently exceeded. Meanwhile, you’ll have access to real-time data that helps you to make smart decisions that will drive business growth.
Why use our fashion fulfilment service?
Professional shipping
- Expertly packed to minimise damage and maximise joy
- Same-day dispatch, rapid shipping from global fulfilment centres
- Branded packaging if you’re shipping over 1,000 orders per month
- Support from our international growth consultancy, Navigator™
Trackable shipping & returns
- Track orders online, from checkout to dispatch to doorstep
- Easy online returns process and tracking via ViewPort
- Collect data on reasons for returns, helping you to reduce them
- Customisable portal with your brand logo, and colour palette
Real-time stock visibility
- Manage your inventory – anywhere, any time, and on any device, with ControlPort™
- Export data and reports for simple analysis and forecasting
- Get low-stock alerts, so you’re never out of stock
- Cut wastage, optimise storage costs, track orders live, and much more
One of the things we’re proud of is we can ship worldwide, that was a really big selling point to increase our global customer audience. J&J can help with that with the technology and things in place to make sure we’re always getting our customs declarations on our products when needed and they are always filled in accurately to prevent any returns and issues which would be a big task to undertake ourselves.
Stephen Sunley
Customer Service & Operations Manager
See how we've helped500 % Increase in Hairstory’s monthly order growth
400 + Trusted by hundreds of eCommerce businesses
x 2 The Literary Gift Company doubled their turnover
Case Studies
See
the difference
for yourself
Connect with a fulfilment expert to learn more about our agile onboarding and flexible plans.
We’ll discuss your current operations, growth ambitions, and the challenges standing in your way, so you can see more, know more, sell more, and grow more.