News
30 October 2024
J&J Global Fulfilment Celebrates 30 Million Order Milestone
J&J® Global Fulfilment, a leading eCommerce fulfilment specialist, has proudly announced the achievement of a major milestone – successfully fulfilling 30 million orders for its clients worldwide. This accomplishment highlights J&J’s commitment to leading the industry, investing in its customers...
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News
28 October 2024
J&J Global Fulfilment Achieves Outstanding Employee Survey Results
J&J® Global Fulfilment, a leading eCommerce fulfilment specialist, has announced the results of its latest employee survey, which showcases overwhelmingly positive feedback and reinforces the company’s commitment to creating a welcoming and inclusive workplace. The purpose of the survey was...
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News
16 October 2024
Fulfilment Centre Quarterly Round-Up – Q2 2024
Welcome to J&J’s Q2 Quarterly Round-Up, where we’re reflecting on the months of July, August, and September. This is the second update of this series, where we take you inside our UK Fulfilment Centre to update you on ongoing projects,...
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In the Press
11 July 2024
J&J Global Fulfilment Expand into Canada
J&J Global Fulfilment is continuing with its global expansion programme by launching a brand-new fulfilment centre location in Toronto, Canada.
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News
10 July 2024
Fulfilment Centre Quarterly Round-Up – Q1 2024
Welcome to J&J’s Q1 Quarterly Round-Up. Each quarter, we’ll be taking you behind the scenes of our UK fulfilment centre, where we’ll shine a light on the latest updates, news, challenges, and projects.
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Inventory Management
24 June 2024
How to calculate reorder level: a step-by-step guide
Holding the optimal amount of stock in storage at any one time is more difficult than it sounds. eCommerce business owners need to strike the balance between being able to meet customer demand while avoiding unnecessary storage costs due to...
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Inventory Management
12 June 2024
Economic Order Quantity: Explanation & EOQ Formula
An important part of running a business effectively is ensuring that you are getting the most value out of your storage and logistics costs. With so many micro-costs and variables involved in the supply chain, it can be difficult to...
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Operational Excellence
12 June 2024
Inbound and Outbound logistics explained
In the eCommerce industry, inbound and outbound logistics refer to the process of receiving and sending goods respectively. If you own or work for an eCommerce company, you’ll have likely heard these terms thrown around quite a bit, and have...
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Software Updates
10 June 2024
B2B Upgrade: Stock Pools
Over the last several months, our tech team has been working hard to develop an exciting new update to ControlPort™. We’re pleased to announce Stock Pools, a new feature enabling smarter and more efficient inventory management for multichannel eCom brands. ...
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Scale Up
7 June 2024
What is a SKU Number: The Essential Guide for Retail Management
Heard someone say “es-kay-you” or “skew”? Not sure what a SKU is and if you need one?
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Operational Excellence
15 April 2024
Distribution Logistics: Definition, Guide & Challenges
Every business, whether they’re selling goods or services, needs distribution logistics. It’s how we get our goods and services into the hands of consumers once they’re ready to be ordered. A robust distribution logistics strategy is essential for getting your...
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eCommerce Insights
21 March 2024
Fulfillment Houses vs Fulfillment Centres
What’s the difference? Our clients – online retailers – are able to deliver goods to customers worldwide and offer next-day delivery to all major cities. This is thanks to our network of fulfillment centers. Located on three continents, they use...
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International
18 March 2024
How to ship from the USA to the UK
If you’re based in the US and are considering expanding into new territories, the UK could be a great option for your eCommerce business. Once your business begins to grow, you may find that a good proportion of your overseas...
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Technology
23 February 2024
A Guide to Warehouse Inventory Management in 2024
When starting out as a new business, managing inventories is fairly straightforward if you’re starting small. But, as your business grows, and you begin to introduce new SKUs, and channels, and start reaching new markets, your warehouse inventory will become...
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In the Press
16 January 2024
James and James Fulfilment Celebrate 25 Million Orders Fulfilled
James and James reach a new milestone, topping off a record-breaking season of peak trading. On 10th January 2024, James and James Fulfilment, a leading provider of global eCommerce fulfilment services, officially announced the fulfilment of their 25 millionth order....
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News
12 December 2023
Inside James and James’ record-breaking Peak
And in the blink of an eye, another Peak has come and gone! We wanted to take a moment to reflect on what turned out to be our biggest Peak season yet, for both us and our clients. We’re fully...
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Shipping
13 November 2023
Flat rate shipping – Understanding costs, speeds and optimisation strategies
Shipping costs can be a bit of a headache for eCommerce businesses, but opting to use flat rate shipping can help make things a bit more manageable. Flat rate pricing is far easier for both businesses and customers to wrap...
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News
12 October 2023
We’re ready for Peak, are you?
We’re just a few weeks away from the busiest time of the year for eCommerce businesses across the world. Peak 2023 is on track to be our – and our client’s – busiest Peak season yet, if our client’s forecasts...
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Scale Up
29 August 2023
Why your eCommerce brand should be on TikTok Shop
TikTok Shop is taking the world by storm! TikTok Shop is on track for some pretty incredible growth. Here are some stats that illustrate why eCom brands should be using TikTok Shop in their omnichannel strategy. $20billion GMV target – TikTok...
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News
11 August 2023
James and James launch TikTop Shop Integration
Our official TikTok integration is now live! We’re pleased to share that we’ve built an out-of-the-box TikTok Shop integration, making it easier than ever for eCom brands to work with us to fulfil orders on TikTok Shop. With many of...
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Scale Up
8 August 2023
Karta Bottle: Brand Spotlight
Weightlifters and Gym-goers Rejoice! Karta Bottle sells highly durable barbell jack water bottles that help weightlifters safely change their weights quicker and easier than ever before.
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News
2 August 2023
It’s official: J&J Australia is now open for business!
It’s been a long time coming, but we’re delighted to announce that our brand new Australian fulfilment centre is now open for business! Whether you’re an existing client or an eCommerce brand interested in eCommerce fulfilment in Australia, our teams...
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Operational Excellence
11 July 2023
Advantages of Third-Party Logistics
Third-party logistics (3PL) refers to the outsourcing of logistics activities to external service providers. In today’s business landscape, the benefits of 3PL cannot be overstated. It enables companies to focus on their core competencies while leveraging the expertize and resources of...
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News
29 June 2023
Introducing our new Automated Parcel Sorter!
We’re thrilled to announce that we’ve recently installed a new piece of infrastructure at our Northampton site, an Automated Parcel Sorter! Why we’ve made this investment This exciting new feature has been designed to significantly increase our throughput capacity, allowing...
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eCommerce Insights
22 June 2023
What is a Fulfillment Center?
Fulfillment centers are the backbone of contemporary eCommerce and logistics. Therefore businesses must strive to understand the distinction between fulfillment centers and warehouses to comprehend their crucial role. Fulfillment centers form the foundation for efficient order processing, inventory management, and...
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Operational Excellence
5 June 2023
Unleashing agility: how an agile supply chain fuels eCommerce success
What is an agile supply chain? An agile supply chain is a supply chain management technique that allows businesses to be more flexible, responsive, and adaptive when it comes to meeting customer needs and demands. The eCommerce industry in particular...
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Technology
30 May 2023
How to Choose 3PL Software: Key Factors to Consider
Are you ready to unlock the potential of your business and take your supply chain operations to the next level? Choosing the right 3PL (Third-Party Logistics) software is the key to unlocking efficiency, streamlining processes, and boosting overall productivity. In...
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Inventory Management
12 May 2023
What Is My Inventory Turnover Ratio & What Does It Mean?
Inventory turnover ratio is an important metric to track for any retail business, whether you’re a traditional brick-and-mortar store or an online eCommerce brand. Today, we’re going to take a look at what inventory turnover is, how to calculate it,...
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Scale Up
4 May 2023
Rule 28 Clothing: Brand Spotlight
In today’s Scale up story, we’re exploring the history of Rule 28, a high performance cycling apparel brand that’s backed by rigorous research and development.
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Operational Excellence
3 May 2023
Warehouse Logistics: Importance, Challenges, and Tips to Improve
Definition of warehouse logistics Warehouse logistics refers to the operational processes within a warehouse, encompassing fulfillment, inventory management, health and safety, resource management, inventory positioning, and more. Warehouse logistics involves planning, managing, and co-ordinating each element of the warehouse to...
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Inventory Management
26 April 2023
The importance and benefits of demand planning
In the context of today’s highly competitive eCommerce market, as well as uncertain economic conditions, it’s more important than ever for businesses to try and squeeze every drop of value and efficiency out of their supply chain. In today’s article,...
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eCommerce Insights
12 April 2023
3PL vs 4PL — what’s the difference?
Choosing the right fulfillment provider requires lots of research. There’s a lot to consider, such as pricing, location, and capacity. While looking into fulfillment providers, it’s likely that you’ll come across two types of fulfillment services: 3PL and 4PL. 3PLs...
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Software Updates
12 April 2023
Coming soon: new and improved wholesale orders
At James and James, we’re always looking for ways to improve. After receiving some constructive feedback from our clients, we agreed that there was room for improvement in the way we fulfill wholesale orders. So, we put our heads together,...
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Inventory Management
12 April 2023
Three inventory valuation methods and their benefits
Painting an accurate picture of your inventory costing isn’t exactly the easiest thing to do if you’re shipping a lot of orders each month. However, inventory management has a huge impact on profitability, so the more you understand which goods...
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Technology
12 April 2023
eCommerce software — everything you need to know
If there’s one thing that eCommerce businesses couldn’t function without, it’s eCommerce software. There are many different types of eCommerce software, including platforms like Shopify or Wix, which are often supported by complimentary software in the form of apps, plugins,...
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Shipping
12 April 2023
A Guide to Crafting a Great Shipping Policy: Templates & Examples
We take a look at the importance of a good shipping policy, what to include, where to put it on your website, and some great examples of existing shipping policies. We’ve even thrown in a free shipping policy template to...
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eCommerce Insights
12 April 2023
How to improve your eCommerce customer service
eCommerce customer service is essential for building trust with your customers, which helps generate sales and improves customer loyalty and retention. Today, we take a look at some ways that any eCommerce business can improve their customer service offerings. ...
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eCommerce Insights
12 April 2023
What Is Multi Channel Retailing?
When it comes to retail, there's no one-size-fits-all approach. However, in order to reach the biggest audience and make the most sales, retailers are beginning to employ multi channel retailing strategies.
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Shipping
12 April 2023
What is DDP?
Understanding Delivered Duty Paid (DDP) is essential for any business considering trading internationally. DDP is a popular shipping method for B2B traders, but there is quite a bit to unpack to ensure it’s a cost-effective shipping solution for your business....
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News
12 April 2023
An award, a talk, and a beanstalk
From scooping up an award from the Sunday Times to attending the eCommerce Expo in London, let us fill you in with some of the exciting stuff we’ve been up to over the last few weeks! An Award Earlier this...
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eCommerce Insights
12 April 2023
How is inventory managed for consumer electronics fulfillment?
If you sell consumer electronics, keeping track of your inventory can be a challenge. With so many different types of products on the market, it’s important to have a system in place that will help you keep track of your...
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Software Updates
12 April 2023
ControlPort: What are insights, and why are they important?
There’s a lot of data about your business packed into ControlPort. While having access to the data is useful for clarity, the real benefits come from using the data to bolster the effectiveness of your inventory and shipping management. This,...
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eCommerce Insights
12 April 2023
Fulfillment house due diligence scheme: who must apply and what you’ll need
If you’re a fulfillment provider – whether you’re just starting out or you’ve been in the business for a while – it’s important to be aware of the government Fulfillment House Due Diligence Scheme. This scheme applies to all registered...
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Technology
12 April 2023
Improving your inventory health with ControlPort
Gauging the inventory health of your business is an important aspect of inventory management. In reality, it can be difficult to define what a healthy inventory looks like because it differs from business to business. That being said, there are...
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Operational Excellence
12 April 2023
What Is Dunnage? Meaning, Types & More
When we think of a parcel, most of us probably think about the exterior packaging. Is it sturdy? Is it easy to open? Is it sustainable? Does it look great? People who don’t work in eCommerce probably don’t think about...
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Inventory Management
5 April 2023
What Are Backorders & How Can I Avoid Them?
We’ve all been there. A product you just need to have right now, but it’s on a backorder. It’s frustrating, annoying, and chances are, you’re going to head to another online store that can get the product in your hands...
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Technology
29 March 2023
Google Analytics 4 Migration: Act Now
There are big changes on the horizon for Google Analytics. From July 2023, your existing Google Analytics platform (AKA Universal Analytics) will cease to collect data on your website. Later this year, data from that platform will be permanently deleted....
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Scale Up
17 March 2023
A Conversation with Whites Beaconsfield
Our Founder, James Hyde, sat down with the COO of Whites Beaconsfield, James Pryor, to discuss viral TikToks, international expansion, and plenty more besides. A brand new spin on the James and James formula!
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Technology
10 March 2023
Best eCommerce Platforms in 2023
We’ve got good news and bad news. The good news is that it’s never been easier to start your own business. To sell online today, you need very little knowledge and very little financial investment. There’s a tonne of eCommerce...
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eCommerce Insights
6 March 2023
A guide to taking the best eCommerce photography
When selling online, photographs can be powerful. There’s nothing quite like a photograph to showcase your product, catch some eyes, and generate sales. I’m writing this, grudgingly, as a copywriter. Words are important, of course, but when it comes to...
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Scale Up
2 March 2023
A talk with Adam Prosser
Our Founder, James Hyde, recently sat down with Adam Prosser, Founder of Active Internet Marketing and Maximist, for an insightful discussion on how businesses can combine offline and online marketing strategies to greatly improve the customer experience.
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Software Updates
1 March 2023
Software spotlight: March update
As our technology continues to evolve, we thought we’d give you a quick update to some efficiency and quality of life improvements we’ve made recently. While we’re focusing on some small updates today, keep your eyes peeled for some much...
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eCommerce Insights
24 February 2023
Warehouse Vs Distribution Center – An Overview
One of the earliest decisions to make as an eCommerce business owner is where to store your inventory. At the beginning, it’s common to tape off a bit of space in your spare room or your garage and designate that...
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Scale Up
23 February 2023
Watch back: Scale Up Event 21 February 2024
On 21 February 2023, faces new and old joined us at our Northampton HQ for two talks, networking, and a tour of our fulfilment centre.
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Operational Excellence
15 February 2023
How can I improve my last mile delivery process?
As soon as a customer makes a purchase, the last mile process begins. There’s a lot that happens behind the scenes between them tapping ‘buy now’ and their order arriving at their door, but it’s the retailer’s job to create...
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Operational Excellence
14 February 2023
A Guide to Reverse Logistics
When businesses think about logistics, most are thinking about an item’s journey from manufacturer to customer. Reverse logistics, on the other hand, is about the journey of an item from customer back to the supplier, manufacturer, or warehouse. Although customers...
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eCommerce Insights
6 February 2023
Benefits of Third-Party Logistics for eCommerce Fulfillment
What is 3PL? A 3PL (or third-party-logistics) partner is an organisation that typically provides warehousing, fulfillment, transportation, and other forms of logistics support to retailers and eCommerce businesses. When a business starts to grow, day-to-day operations can quickly become too...
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eCommerce Insights
26 January 2023
The Best Entrepreneur Books for Running a Successful Business
Are you ready to take the plunge into entrepreneurship? Starting up and running a business is no easy task, and learning from others who have done it successfully will be key to your success. To help you build the skills...
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News
26 January 2023
James and James reach a major milestone: 20 million orders fulfilled!
What a way to start the New Year! An achievement over 10 years in the making, reaching 20 million orders fulfilled is something we only dreamed of all those years ago. It’s been an incredible journey up to this point,...
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eCommerce Insights
20 January 2023
How to develop a growth mindset
Growth starts with a mindset – the underlying attitude, belief, and outlook that shapes our decisions and informs our actions. Developing a growth mindset can set businesses up for success and provide a sturdy foundation for continuous improvement in an...
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Scale Up
16 January 2023
5 Steps to Overcoming Imposter Syndrome as an eCommerce Entrepreneur
Whether you’re just starting out as an entrepreneur or you’ve already had a wealth of success, you’ve probably experienced feelings of self-doubt at various stages throughout your journey.
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Scale Up
9 January 2023
5 eCommerce businesses that built everything from nothing
Here at James and James, we love to celebrate success stories.
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Scale Up
3 January 2023
6 Inspiring Podcasts for eCommerce Entrepreneurs
eCommerce business owners work a lot. And when they’re not working, they’re travelling. And when they’re not working or travelling, they’re probably thinking about working or planning their next trip.
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News
5 December 2022
Back Friday and Cyber Monday at James and James… in numbers
Despite a global economic downturn, Peak 2022 was our busiest yet. While we’re still processing high volumes, the rush is over and things are starting to slow down a little. Thanks to an enormous team effort from everyone across the...
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Inventory Management
22 November 2022
Product sourcing: what, how, benefits
For eCommerce businesses, products are their bread and butter. While good products aren’t all you need to succeed (enter customer experience, a good distribution strategy, and a strong brand), it’s your products that will draw your customers in. How and...
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Operational Excellence
16 November 2022
Logistics planning: What is it and why is it important?
Like most things in life, you can’t get anywhere in eCommerce without a good plan. A logistics plan is one of the most important plans you’ll have in place as an eCommerce business, as without one, you’re doomed to fail....
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Technology
25 October 2022
What Is Supply Chain Technology?
A supply chain is a network of people and organizations working together to ensure that goods are delivered to where they need to be. Without supply chains, the world as we know it wouldn’t exist, and if they suddenly disappeared...
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Shipping
14 October 2022
Should you buy shipping insurance?
When you’re shipping high value items or large quantities of goods, you’ll naturally want to be protected if things go wrong. In the same way we insure our cards, houses, and mobile phones, shipping insurance provides us with some financial...
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Inventory Management
22 August 2022
What Does MOQ Mean?
Minimum order quantity is a requirement from some manufacturers for the minimum number of orders to be purchased at one time. This is required in order for manufacturers to remain profitable, as often they work on smaller margins and require large order volumes to generate enough revenue to maintain their business.
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In the Press
11 August 2022
The Financial Times names James and James as one of Europe’s fastest growing companies
We’re delighted to announce that James and James has featured yet again in the Financial Times’s FT1000: Fastest Growing Companies ranking, published this month!
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News
9 August 2022
Celebrating our Employer of the Year award
We are thrilled to have been awarded the Employer of the Year Award at the Northamptonshire Business Excellence Awards 2021. The awards recognise exceptional businesses and business people based in Northampton, ranging from well-established global companies to exciting new ventures.
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Scale Up
2 August 2022
In conversation with AVASK
Simon met with Jacob from AVASK to shed some light on the many tax and accounting challenges that you’ll face when trying to grow your eCommerce business internationally.
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Software Updates
24 June 2022
New Feature: Enhanced Fraud Control For Shopify
At James and James, we continuously ask our clients for feedback so we can create a platform that works even better for them. We’d like to share a highly requested update to ControlPort; enhanced fraud control for our Shopify clients. ...
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News
23 June 2022
James and James recognised by FEBE as one of the fastest growing founder-led companies in the UK
We’re thrilled to announce that we’ve been recognised by FEBE as one of the fastest growing founder-led companies in the UK. The FEBE Growth 100 recognises the achievements of fast growing, founder-led businesses across the country, and we’ve come in...
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Scale Up
28 April 2022
Talking eco-friendly packaging with TALA
Sustainability is a tricky topic to get right. Sometimes the most eco-friendly packaging option is not an obvious choice, and can even damage a brand’s reputation if the customer isn’t educated on the matter.
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Scale Up
20 April 2022
In conversation with SightMill
In the pursuit of eCommerce success, James met with Simon Collin of SightMill to talk all things customer experience.
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Scale Up
19 April 2022
In conversation with Macfarlane Packaging
James met with Alex of Macfarlane Packaging to discuss what makes great eCommerce packaging.
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Scale Up
13 April 2022
In conversation with Neo PR
Our founder, James Hyde, has been on a mission to meet with experts in their field, including customer service specialists, custom packaging wizards, digital marketing gurus, and many more, to learn and share practical tips on how to grow your business.
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Scale Up
6 April 2022
Disrupting the activewear industry: TALA
Tala has become a market leader in just over 2 years by providing sustainable women’s activewear and powerful influencer marketing.
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Operational Excellence
3 March 2022
Logistics for eCommerce: a step by step guide
eCommerce logistics is the process of picking, packing and delivering an online order from the eCommerce brand to the customer. The fulfilment process is the last step in the supply chain, and even incorporates returns from the customer back to the eCommerce store.
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Scale Up
4 February 2022
Twenty five years of Bambino Mio
Husband and wife Guy and Jo Schanschieff started selling reusable nappies from their garage in Northampton and now Bambino Mio are sold in more than 70 countries around the world.
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Scale Up
5 January 2022
19 questions you need to ask when choosing your fulfilment centre
If you’re looking for a new fulfilment partner for your growing business, it’s important you ask the right questions.
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Scale Up
9 December 2021
Black Friday in numbers
We’re now in the aftermath of the Black Friday madness. This year, there was enormous potential for eCommerce businesses of any size to capitalise on the event if they kept their customers happy and coped well with the spike in sales.
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Scale Up
16 November 2021
Entrepreneurs Week: Losses, learnings and leaps of faith
Global Entrepreneurship Week was founded 13 years ago to celebrate and empower entrepreneurs in every country and community around the world, especially those who face barriers to launching their own businesses.
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Scale Up
16 November 2021
Stocktake: How To Do Them Accurately
In a research study carried out by the Efficient Consumer Response (ECR) on inaccuracy in retailing, 60% of SKU records are likely to be wrong at any point in time, and when corrected, sales are uplifted by 6-8%.
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Scale Up
25 October 2021
10 Order Fulfilment Tips to Handle Peak Season Sales
Whilst there are obvious challenges for retailers looking to maximise the potential of an ever-growing online customer base during peak, to catastrophise and panic is as useful as making a brew in a chocolate teapot.
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In the Press
20 October 2021
James and James partners with WorldFirst to deliver enhanced global eCommerce services
Partnership offers eCommerce clients an all-round better international payments and fulfillment experience James and James Fulfilment, a provider of outsourced fulfillment services to online retailers, has partnered with international payments company, WorldFirst; to offer dedicated fulfillment and payment services, and...
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In the Press
20 October 2021
James and James appoints Emma Dempsey as Chief Executive Officer
After a period of sustained growth, and as it considers greater international expansion plans, James and James announces Emma Dempsey as Chief Executive Officer - a proven leader with extensive experience in multi-site logistics.
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News
15 September 2021
James and James @ IRX eDX 2021
James and James is exhibiting at this year's must-attend IRX/eDX 2021 which returns to the NEC, Birmingham, Wednesday 13 and Thursday 14 October. Plus, founder James Hyde will be taking to the main stage with two founders of incredibly successful online brands.
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Scale Up
18 August 2021
Choose to win Black Friday
Black Friday to Cyber Monday, inarguably the biggest retail shopping event of the year, is just a few months away.
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Scale Up
9 August 2021
Webinar: From Dragons’ Den to a multi-channel brand
As seen by many on Dragons’ Den, entrepreneur Hanna Sillitoe launched a blog in 2015 which led to her publishing her first, best-selling book ‘Radiant’ in 2017. From there, she launched Radiant retreats, meal box deliveries, and her very own skincare range.
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In the Press
29 July 2021
Prohibitive Brexit-related trade problems solved by new EU fulfilment centre
Continued growth by James and James Fulfilment has resulted in expanding its UK operations and business model into Europe (EU) to support clients’ eCommerce trading needs and cross-border expansion requirements.
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Scale Up
22 July 2021
Dotty about dungarees the world over
It was 2013 when Alice Goldsmith and Georgie Parr set Dotty Dungarees off on a magical adventure.
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Scale Up
21 July 2021
The power of the founder story
You never know who you’ll inspire… As a business grows, its story grows, but it’s the original founder stories that play a huge role in inspiring the entrepreneurs of tomorrow.
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Scale Up
5 July 2021
Fifteen years of Raspberry Pi: The ‘tiny’ idea that came into fruition
Meet Eben Upton, the creator of Raspberry Pi, the Raspberry Pi-oneer, and apparently a man of extraordinary travel booking skills (the pandemic slowed that a little, but he does have a holiday to Disney World® booked…)
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In the Press
5 July 2021
eCommerce growth drives expansion for James and James Fulfilment
James and James Fulfilment, a provider of outsourced fulfillment services to online retailers, announces that significant growth over the last 12-18 months has led to strategic investments in new hires, infrastructure and facilities at its Northamptonshire-based headquarters. For instance, through...
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News
14 June 2021
Modern Retail feature: more than delivering the goods
James and James features in Modern Retail's Guide to Fulfilment eBook on pages 10-11. The guide offers best-practice advice on how to increase the efficiency of your fulfilment and logistics operations.
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Scale Up
11 June 2021
The future of eCommerce – it’s in your hands
Long queues and delivery delays have become part of the consumer experience over recent months as supply chains struggle to keep up with demand, but how long will consumer patience last?
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Scale Up
9 June 2021
Order Fulfilment Powers Global Growth
The opportunity to introduce new customers to your products and position yourself as a ‘global brand’ can help create a strong standing within your market.
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News
1 June 2021
Q&A feature: The Times ‘Future of eCommerce’ 2021
What role does logistics play in scaling up in a challenging eCommerce environment? James Hyde, CEO of James and James shares his fulfilment expertise and thoughts in a Q&A, published in The Times on 1 June 2021.
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News
4 May 2021
DC Thomson selects James and James for eCommerce fulfillment
DC Thomson, one of the leading media organisations in the UK, has selected James and James Fulfilment as its outsourced fulfilment partner to increase visibility of its supply chain and drive direct-to-consumer sales.
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News
29 April 2021
Scale internationally with on demand currency accounts
A boom in businesses trading on digital marketplaces has underscored the need for local currency accounts, but what do companies need to consider as they go global? In 2020 and 2021, ecommerce has become more important than ever. With government enforced lockdowns keeping people...
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Scale Up
16 April 2021
Pros and pitfalls of Fulfilled by Amazon (FBA)
Amazon is extremely powerful, but it can be a complicated marketplace for sellers. There’s a lot to navigate (particularly around rules and regulations) and many options to weigh up.
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News
12 April 2021
Taking to the high street: long-lost friend or foe?
Our clocks have been adjusted to British Summer Time, Government guidelines are easing off – and the high street has dusted off the cobwebs and restocked its rails. Today marks the long-anticipated return of in-store shopping. Although the physical handling...
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Scale Up
15 March 2021
How much does outsourced fulfilment really cost?
Is it true that moving to an outsourced fulfilment provider will cost you more than doing everything in-house?
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Scale Up
12 March 2021
6 Signs You Shouldn’t Outsource Fulfilment (Yet)
While we’d be the first people to champion the benefits of outsourced fulfilment, we’re also transparent about the fact that it’s not for everyone.
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Scale Up
9 March 2021
3 ways to keep the CX intact while scaling your business
Online demand is soaring but too many retailers are missing out on great opportunities due to one simple reason: fulfilment.
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Scale Up
4 March 2021
Meet the Mac Twins
Lisa and Alana, Co-founders of The Gut Stuff, kindly recorded the video below especially for The Scale Up.
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Scale Up
4 March 2021
Customer care comes first
In this guest blog for The Scale Up, Daniel Perez Vidal, Director of food supplement store for the Ageless, shares what he believes to be the key drivers for the Cannabidiol (CBD) and food supplements today.
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Scale Up
3 March 2021
How to create a loyal Instagram community
Lisa and Alana, The Mac Twins of The Gut Stuff, shed some light on how brands can successfully build an online community, just like they have, particularly on Instagram.
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Scale Up
1 March 2021
The boutique supplement store that started as a personal promise
for the Ageless is a food supplement store that didn’t really start, or set out to be, a business at all.
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Scale Up
18 February 2021
Tapping into the Transformation Economy
Authors B. Joseph Pine II and James H. Gilmore first wrote about the ‘Experience Economy’ in 1998 – the concept of consumers seeking enjoyable brand experiences over products.
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Scale Up
17 February 2021
Behind the CBD oil business: Wild by Nature
Wild By Nature is a Cannabidiol (CBD) oil brand founded in California by two Australians – Mr. Wilhelm David and Mr. Jeremy Creighton. The pair have built strong reputations in leading global corporations and growing critically acclaimed brands.
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Scale Up
29 January 2021
Fusing technology with ‘paint by electricity’ creativity
Bare Conductive is a London-based technology start-up, developing a platform of sensing technologies based around its electrically conductive paint and capacitive hardware. This platform is currently manifested through consumer-facing products and a select number of projects with industry partners.
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Scale Up
22 January 2021
Time for transparency
In a study commissioned by global hygiene and health company Essity, more than a third of UK consumers said there is a need for brands and businesses to be more transparent about the sustainability of their products.
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Scale Up
1 January 2021
Selling Online to the USA: A Five-Step Guide to Setting up US Fulfilment
70% of UK retailers say that the US is a priority export destination, according to a recent Tamebay survey. While it’s fairly simple to set-up the commercial aspects of selling online to US consumers, handling the logistics is a bigger challenge.
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Scale Up
21 December 2020
Honing in on Home Comforts
For many of us, working from home has become our new reality. It’s always been a hot topic for HR profs, with widespread debates around productivity levels, inclusiveness, and lack of collaboration.
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Scale Up
21 December 2020
Chemo drug advice changed everything for Hanna Sillitoe
Dragons’ Den entrepreneur and skincare expert Hanna Sillitoe decided to develop her own natural skincare range after battling severe skin conditions when she was in her teens.
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News
7 December 2020
James and James Fulfillment joins the Fast Track 100 for the second time
James and James Fulfillment has ranked on the Sunday Times Virgin Atlantic Fast Track 100, following a year of accelerated growth. It's the second time the firm has joined the list of Britain's private companies with the fastest-growing sales.
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Scale Up
7 December 2020
Tina Davies makes a lasting impression
Starting out as a single product company, Tina Davies Professional has grown to become a go-to for accessible permanent cosmetics. Through the creation of game-changing products and sharing cutting-edge techniques, this brand is empowering Make-up Artists (MUAs) all over the globe.
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Scale Up
19 November 2020
A roller coaster year for The Renatural
Aged 10, Aasiyah Abdulsalam and her family, who are of Nigerian heritage, decided to move from the UK to Ireland. This was at a time when the country’s immigration policies changed, resulting in a wave of immigrants starting a new life in Ireland – but Black hairstylists were hard to come by.
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Scale Up
2 November 2020
From rucksacks to riches and Sunday Times FT status
PJ Scott and Eddie Latham first met while working at Play.com and, during this time, the pair identified that sales on online marketplaces, such as Amazon and eBay, were the fastest-growing of all retail outlets, which led them to create an opportunity for brands.
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Scale Up
29 October 2020
Brexit and product liability law: What online retailers need to know
For decades, many areas of UK law have been obliged to comply with European regulations. In a matter of weeks, this obligation ends.
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News
20 October 2020
James and James Fulfilment to recruit 140 people by Christmas, as new building goes live
With eCommerce demand remaining high, James and James is set to continue its 2020 hiring spree, creating 125 seasonal and 15 permanent roles across its two sites on the Brackmills Industrial Estate, Northampton.
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Scale Up
8 October 2020
A Business Idea Inspired by Mental Health Struggles
Having gone through this difficult experience, I also focused a lot of my attention on better understanding the benefits of omega-3 and the negative impact deficiencies can have on women’s mental health.
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Scale Up
25 September 2020
8-point checklist to peak success
If you’re reading this, it’s probably because it’s nearing that time of the year when retailers like you are busy preparing for Black Friday/Cyber Monday (BFCM).
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Scale Up
26 August 2020
Planning for Peak, Black Friday and every eventuality
Brace yourselves! Something is going to happen. But what? There’s no doubting the fact that consumer spending habits and behaviours have changed as COVID-19 dominates our ‘new world’ (or, buzzword alert – ‘new normal’).
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Scale Up
26 August 2020
Why 2020 is the year for agile online brands
With everything feeling ‘a little up in the air’, it can be difficult to gauge what’s set to happen this peak. One thing’s for sure though, agility will be key.
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Scale Up
11 August 2020
Dope Ropes co-founder takes a leap of faith
Inspired by pop culture of the 80s and 90s, Dope Ropes was founded by two brothers – Keon and Kaz Ghaharian. Their jump rope brand has reached great heights, particularly during the Coronavirus lockdown, with consumers looking to increase their fitness from the comfort of their own homes.
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Scale Up
10 August 2020
What should luxury eCommerce brands look for in a fulfilment partner?
In its 2019 annual report, British luxury brand Burberry revealed that ‘digital was the fastest-growing luxury sales channel in 2019, growing 22% versus previous year and representing 12% of all luxury sales’.
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News
16 July 2020
Independent retailers to offer ASOS-like returns experience with James and James
Smaller brands can now offer consumers best-in-class returns via James and James, including prepaid postage, access to 12,500 drop-off locations and full online tracking. UKK.Fashion is among the first to use the service.
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News
12 June 2020
James and James migrates fulfillment software to AWS to support global scale-up
James and James has migrated its ControlPort order fulfillment software to Amazon Web Services (AWS), enhancing speed, resilience and scalability. It joins brands like Zappos and Amazon itself on the cloud platform.
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News
26 May 2020
James and James Fulfillment accelerates growth with Liberty 196 move
James and James will increase its UK operational space sixfold, with a move to Liberty 196 – a new Prologis and Equation Properties facility close to its current HQ on Northampton's Brackmills Industrial Estate.
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In the Press
21 April 2020
James and James wins second Queen’s Award, this time for International Trade
James and James has won a Queen’s Award for Enterprise in the field of International Trade, following a 1,700% increase in export revenues over the last five years. It’s the second time the company has received the accolade.
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In the Press
16 March 2020
James and James secures £11m private equity investment from LDC
James and James has secured an £11 million investment from private equity investor LDC, part of Lloyds Banking Group. It will enable the firm to further enhance its software services and operating infrastructure.
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Scale Up
5 February 2020
6 reasons stock control is important for eCommerce success
Your online store is booming, your product range has expanded rapidly and you’re seeing hundreds of orders flooding in every day, but – have you got a firm handle on your stock control and inventory management?
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News
1 March 2019
James and James joins the FT1000 for the second year running
James and James has been ranked #736 on the FT1000 – the Financial Times’ list of fastest-growing companies – for the second year running, thanks to its consistent global growth in revenues and employee numbers.
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In the Press
20 February 2019
The Parliamentary Review features James and James as “best practice”
The Parliamentary Review – an annual review of industry best practice, authored by ministers, business leaders and top journalists – has showcased James and James as a “best practice representative”.
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News
30 November 2018
Fast Track 100 ranks James and James among UK’s fastest-growing companies
James and James has joined the 22nd annual Sunday Times Virgin Atlantic Fast Track 100 – a league table, published this weekend, that ranks Britain’s private companies with the fastest-growing sales.
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News
23 March 2017
James and James recognized as one of Inc. Magazine’s fastest-growing European companies
Inc. magazine has ranked James and James at 1,688 on its annual Inc. 5000 – the most prestigious ranking of Europe’s fastest-growing private companies. The list represents a unique look at the most successful companies within the European economy’s most...
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News
21 April 2016
James and James awarded Queen’s Award for Enterprise
James and James has been awarded the Queen's Award for Enterprise in the field of Innovation, which is considered to be one of the UK’s highest accolades in business.
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