J&J Global Fulfilment Achieves Outstanding Employee Survey Results
Originally Published: 28 October 2024
Last Updated: 30 October 2024
J&J® Global Fulfilment, a leading eCommerce fulfilment specialist, has announced the results of its latest employee survey, which showcases overwhelmingly positive feedback and reinforces the company’s commitment to creating a welcoming and inclusive workplace.
The purpose of the survey was for J&J to understand the current views of employees, and to enable them to continue creating positive environments where employees, and in turn customers, can thrive. The results help highlight what is currently being done well, and to create an informed plan to continue improving.
One of the standout achievements in this year’s results was in the Employee Net Promoter Score (eNPS), which was 47 points above the industry benchmark for the last 12 months. The impressive score highlights the high levels of employee trust, loyalty and pride, with many team members emphasising their commitment to J&J’s proposition and future plans.
Positive themes were also identified within the survey, with specific focus on culture, leadership and career development at J&J. Employee testimonials offered further insight into the strong workplace culture created, with team members expressing their excitement to build a career within the business, and showcasing the high levels of support from management and senior members of the team.
Emma Dempsey, CEO of J&J Global Fulfilment, said; “The results from the latest survey really make all the work we have done over the last 12 months worthwhile. We truly value each member of the J&J team and will continue to take feedback onboard and make improvements where we can. We want to take this people-first approach, and the business, to the next level.”
For further information please contact Kennady Caines on [email protected] or 0113 322 9660.
About J&J®
Founded in 2010, J&J Global Fulfilment is the world’s first cloud-based fulfilment company, backed by a global network of fulfilment centres. With sites across the UK, Europe, North America, Australia and Canada, J&J specialise in providing the technology, knowledge, and infrastructure required to enable eCommerce growth and operational excellence.
The new fulfilment centre in Canada will enable next day delivery to key urban centres across Canada, as well as serving the whole country and USA border states.
About ControlPort™ and Navigator™
ControlPort™ is a unique, award-winning fulfilment platform that provides a real-time overview of the supply chain and business – every product, every eCommerce platform, and every fulfilment centre in one place.Navigator™ is a world-class internationalisation consultancy for eCommerce brands looking to grow. The end-to-end process offers a transformative, multichannel strategy, developed by experts, and implemented by the J&J® network.
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