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31 January 2025
Strong fulfillment operations run on data. Without accurate metrics and clear reporting, you’re running on faith and instinct. While that might work for small or scaling teams, it requires considerable manual oversight, and can quickly lead to issues when you...
Read more17 June 2024
Supply chain mapping is a process that allows your company to get a comprehensive view of the entire supply chain. It involves creating a visual representation of the flow of materials, information, and finances as they move from supplier to...
Read more12 June 2024
In the eCommerce industry, inbound and outbound logistics refer to the process of receiving and sending goods respectively. If you own or work for an eCommerce company, you’ll have likely heard these terms thrown around quite a bit, and have...
Read more15 April 2024
Every business, whether they’re selling goods or services, needs distribution logistics. It’s how we get our goods and services into the hands of consumers once they’re ready to be ordered. A robust distribution logistics strategy is essential for getting your...
Read more12 February 2024
It’s never been easier to capture data. All of the best eCommerce platforms on the market today capture a wealth of useful data in the background, but the sad truth is that not enough businesses capitalise on the data they...
Read more8 January 2024
Acquiring new customers costs time and money. Whether you’re running online ads, paying a marketing agency, creating email campaigns or investing in a lead-generation website, customer acquisition can be a large investment. A profitable business needs to ensure that it...
Read more11 July 2023
Third-party logistics (3PL) refers to the outsourcing of logistics activities to external service providers. In today’s business landscape, the benefits of 3PL cannot be overstated. It enables companies to focus on their core competencies while leveraging the expertize and resources of...
Read more5 June 2023
What is an agile supply chain? An agile supply chain is a supply chain management technique that allows businesses to be more flexible, responsive, and adaptive when it comes to meeting customer needs and demands. The eCommerce industry in particular...
Read more3 May 2023
Definition of warehouse logistics Warehouse logistics refers to the operational processes within a warehouse, encompassing fulfillment, inventory management, health and safety, resource management, inventory positioning, and more. Warehouse logistics involves planning, managing, and co-ordinating each element of the warehouse to...
Read more12 April 2023
When we think of a parcel, most of us probably think about the exterior packaging. Is it sturdy? Is it easy to open? Is it sustainable? Does it look great? People who don’t work in eCommerce probably don’t think about...
Read more15 February 2023
As soon as a customer makes a purchase, the last mile process begins. There’s a lot that happens behind the scenes between them tapping ‘buy now’ and their order arriving at their door, but it’s the retailer’s job to create...
Read more14 February 2023
When businesses think about logistics, most are thinking about an item’s journey from manufacturer to customer. Reverse logistics, on the other hand, is about the journey of an item from customer back to the supplier, manufacturer, or warehouse. Although customers...
Read more16 November 2022
Like most things in life, you can’t get anywhere in eCommerce without a good plan. A logistics plan is one of the most important plans you’ll have in place as an eCommerce business, as without one, you’re doomed to fail....
Read more25 October 2022
There are many cogs that make up the supply chain. Some areas that are less discussed include the first mile-sorting centre and first-mile delivery. Today, we’re going to shine a light on these incredibly important aspects of the supply chain...
Read more3 March 2022
eCommerce logistics is the process of picking, packing and delivering an online order from the eCommerce brand to the customer. The fulfilment process is the last step in the supply chain, and even incorporates returns from the customer back to the eCommerce store.
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